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Category: awards

Bill Harris GM Announces Our #Keys4Needs 2018 Winner

Bill Harris GM Announces Our #Keys4Needs 2018 Winner

Earlier this year, we held our fourth #Keys4Needs program, which seeks to give back to a deserving member of our community by providing them with a new vehicle to meet their needs. Our 2018 #Keys4Needs recipient is Laura Sykes, who was nominated by her mother, Cheryl, as well as her cousin and two of her friends. Laura is 24 years old and doesn’t let her disability get in the way of leading an exceptional life. In 2015, Laura was involved…

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Bill Harris GM Ranked #1 in the North Central Region!

Bill Harris GM Ranked #1 in the North Central Region!

Bill Harris GM received the honor of being ranked #1 out of 504 Chevrolet dealerships in the North Central Region! In our last mystery shops that GM has done, we’ve ranked #1 in visit, phone and web! This means when a mystery shopper visited our website, called into our store or came and visited us in store, we’ve received the highest score among the other North Central Region Chevrolet dealerships. The pictures below show our speedometers for the visit, phone…

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Chevy Tops the Wards 10 Best Engines List, Twice

Chevy Tops the Wards 10 Best Engines List, Twice

Chevy was recently recognized by Wards Auto for exceptional engineering and design, specifically its engines. Two Chevy engines, the 3.6-liter V6 and Voltec Propulsion System, were named to the top of Ward’s 10 Best Engines list. Wards Auto considered a total of 31 engines, many of which are used in multiple models, from 11 brands worldwide. Looking at efficiency, technology, refinement, and precision, Wards determined that Chevy had two of the best engines in the world. According to Chevy, the…

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Buick Ranks Highest in Dealer Service Satisfaction Study

Buick Ranks Highest in Dealer Service Satisfaction Study

For the second year running, Buick led 19 other mass-market automotive brands in the J.D. Power U.S. Customer Service Index (CSI), which rates automakers based on dealer service satisfaction. The study measures satisfaction among owners and lessees of one- to five-year-old vehicles in the United States, with a focus on five specific service areas: quality, initiation, advisor, facility, and pick-up, weighted from the most to least important in that order. “Superior reliability, quality and customer service is core to every…

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Buick Sees Increases in Consumer Satisfaction

Buick Sees Increases in Consumer Satisfaction

At Bill Harris Auto, we get happy when we see that you’re happy. Satisfied customers leaving the lot are the reason we do what we do. So, you can imagine our delight when a recent study found Buick customer satisfaction was on the rise. Not only has Buick, along with Chevy, seen increases in consumer satisfaction in the 2014, but those two are the only car brands in the U.S. to see improvement, with the others either staying the same…

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Safety First! GM Vehicles Earn Top Spots for Front-End Safety

Safety First! GM Vehicles Earn Top Spots for Front-End Safety

GM vehicles have secured four of the top eight spots in the Insurance Institute for Highway Safety’s rating program on front crash prevention. The Buick Regal, Cadillac CTS, Cadillac XTS and Chevrolet Impala all earned the highest rating of ‘superior’, and are industry leaders in safety when purchased with the available Front Automatic Braking system. The Automatic Braking System applies brakes when the car senses that a crash may be imminent and the driver does not take action. The system…

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Ashland Area Chamber of Commerce Awards Bill Harris Auto Center ‘Retail Business of the Year’

Ashland Area Chamber of Commerce Awards Bill Harris Auto Center ‘Retail Business of the Year’

On March 6, 2014, the Ashland Area Chamber of Commerce recognized Bill Harris Auto Center with the Retail Business of the Year Award at the 3rd Annual Member Awards Banquet. To be nominated, Bill Harris Auto Center had to be a member of the Chamber of Commerce, financially stable and in good legal standing with the Ashland community, and a part of a specific category (Retail Business). In addition to the Retail Business category, awards were given for Agriculture, Small…

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Cadillac Named to J.D. Power 2014 Customer Champion List

Cadillac Named to J.D. Power 2014 Customer Champion List

This week, J.D. Power, one of the foremost experts on—well, just about everything, it seems—announced their annual list of Customer Champions. The list recognizes 50 brands that have nearly impeccable customer service ratings in a field of more than 600. One of this year’s winners is a familiar face: Cadillac has now earned the distinction of Customer Champion three times after appearing on the 2014 list. In order for a brand to make it onto the J.D. Power Customer Champions…

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